Returns & Exchanges
At Apothecary 87, we want you to be fully satisfied with your grooming essentials, which is why we offer a 28-day return policy for unused and unopened products. If your order doesn't meet your expectations, our team is here to assist with a swift exchange or refund.
Return Process
- 1.Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.
- 2.Secure Packaging
Ensure the items are in their original, unopened packaging and place them securely in a shipping box to prevent damage during transit.
- 3.Ship the Items
Affix the provided return label or address the package to our warehouse, then drop it off at your local post office or preferred courier.
- 4.Refund Processing
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.